VIRGIN MEDIA O2 / TELECOMS
One identity.
Across a merged enterprise.
Post-merger identity and access transformation across a large, live technology estate.
Okta · Microsoft 365 · Identity & access
Approximate summaries of delivery scope and results, reflecting work delivered with the wider teams.
THE DELIVERY / AT A GLANCE
- 01Application dependencies
- 02Access & authentication
- 03User adoption
- 04Live service continuity
THE OPERATING CONTEXT
The situation.
The merger brought an enterprise-scale identity and access challenge: a large user population and many cloud applications needed a coherent approach to authentication and access governance.
Our contribution.
We led the identity and access management programme, coordinating the deployment of Okta and Microsoft 365 across more than 45,000 users and over 80 cloud applications. The work included redesigning enterprise authentication, access governance and single sign-on standards.
THE PRACTICAL VALUE
The work delivered.
The programme achieved around 99% user adoption while maintaining live service continuity. It demonstrates delivery across a large user population where technical change and practical adoption had to remain connected.
Identity change reaches beyond configuration. User journeys, application dependencies, access ownership and the operating support model need to work together.
CONNECT THE EXPERIENCE
A useful next step.
LET’S CONNECT THE WORK
What needs to move forward?
Tell us what is changing, where you are in the process and where you need a clearer plan.
Start a conversationwebsite@leanpro.co.uk